Payment Methods

Payment Methods refer to the wallet account to which Fido will send your credit amount. Fido currently supports MTN Mobile Money and Airtel Money wallets in Uganda. Find out more about adding a payment method.  

You will be required to add at least one payment method right after your credit request is approved if you have not previously added one to your account. This is the wallet account to which we will send your credit. Adding a payment method from your Profile Page You can manage your paymen...

You can manage your payment methods under the ‘My Account' section on your Profile Page (only after completing your ID verification). Select a payment method from your list of existing payment methods, and you will have the option to either; Remove the selected payment method from your acc...

You can manage your payment methods by going to your Profile Page in the app.  Under the ‘My Account’ section of your profile, select ‘Payment Methods’. You will see a list of payment methods you have already added to your Account. Select the new payment method you want to make the default.  ...

If you're having trouble adding your payment method, it could be due to several reasons: Name Mismatch: The account or mobile money wallet you are trying to use is not registered in your name. Incorrect Details: The information entered does not match the account or wallet details. Verifi...

Sorry, you can not use an account or mobile money wallet that is not registered in your name as a payment method in the Fido App. You should only use a mobile money wallet that belongs to you and is correctly registered in your name. Using a mobile money wallet that is not registered in your...